Swoop is a breath of fresh air in the complicated world of Philippine real estate. This startup is turning heads with its customer-centered and unconventional approach to buying and selling property. Swoop offers an easy solution and full transparency of real estate processes by making everything accessible in the hands of their customers. How? An awesome mobile app focused on providing excellent user experience.
The Swoop Mobile App is a one-stop-shop for all your real estate needs. It’s a full-circle service from searching for a property, all the way to processing documents and closing a sale. You can easily switch from buyer to seller mode which makes it ideal for anyone looking to invest in property or upgrade their home.
Using the app is simple. As a buyer, a pool of possible properties are presented based on matches to your property preferences. Swipe right if you like a property, left if you don’t. Liked properties are added to the Swoop Bucket for later reevaluation. When you’ve made your choice, an Advocate will get in touch with you to help handle all the necessary documents and legal work until you’re handed the keys to your new home.
As a seller, property listings are created through the app as well. You’ll even receive assistance for land titles and documents required for the sale. Other features of the app include 360° property views and maps for property locations and nearby establishments (schools, hospitals, restaurants and shopping options). For ease in communication, users can submit tickets or chat with Advocates.
The Swoop App is like no other in the Philippines and offers beginning to end solutions for all of its users. While being a giant leap forward in terms of integrating real estate and technology, it still maintains the crucial human connection and unparalleled customer service through their Advocates and hands-on approach to providing customers with total transparency and great experiences.
We developed the Swoop mobile app to go hand-in-hand with the Swoop website. Not only does the site serve as an online presence and introduction to the app, it functions as an Admin portal for Swoop Advocates and staff.
We integrated the portal with the app to provide easy online access of tickets or property listings created by app users to the Swoop team (aka Swoop Squad). The Admin Portal also serves as a billing system, user management and instant messaging with app users. We developed everything the Swoop Squad needs to automate services and included a calendar to keep appointments and property viewing schedules.
For users, the site features Swoop’s Story, the Swoop Squad, their services and links to download the app for Android and iOS. The site also includes the Swoop Blog with articles by Swoop Founder, Neva Talladen.