What is a CRM?
Customer Relationship Management (CRM) is special software designed for companies to measure and control their customer and client base. CRM software can be used for managing customer and contact information by phone, fax, mail and e-mail. The information collected over time may be reviewed analysis of the customer relationship.
A CRM can be crucial in the start up and optimization process for every business. As the customer is the most important part of the business, the CRM is a tool to help maintain and grow the relationship and provide insight for research on how to improve the relationship.
Advantages of SugarCRM
SugarCRM is an excellent choice and convenient for organizations of all sizes and in every industry. The administration area offers a great variety of options and tools. To learn more about why SugarCRM may be right for your business, we urge your sign up for a free demo.
SugarCRM may be installed on the ever popular LAMP: Linux or Windows, Apache or IIS, MySQL, and PHP. Its mobile solutions provide for less downtime and greater productivity. Sugar integrates the e-mail and calendar with the popular Outlook and there are addons for Google Apps, ensuring that company communications are centralized and coordinated.
Flexible Delivery Model allows us to initiate easy deployment and design flexible User Interface and Workflow leans more towards user adaptation then being limited by technology. Sugar Suite Modular Open Applications gives you what you need to connect across your business from the CEO to the mailroom. There’s a very large community around the open source architecture allowing for inexpensive customization and support. The neutral operation system leans away from difficult “forklift” upgrades and painful propriety vendor constraints.
Whats important for your hosted SugarCRM?
Most people would answer ‘Servers that are always available!’ We guarantee 99.99% up time! We host all SugarCRM installations on Amazon!
Lets face it, it is all about the data and sometimes bad things happen to good data. We offer daily off site backups and local backups using email and FTP.
You don’t want to wait for the server to do its work so that you can finish yours.
We Provide an All In One Solution for Hosting Your SugarCRM
- Latest Version of SugarCRM CE (or whatever version you prefer)
- Servers Optimized for SugarCRM
- Professionally Managed Servers
- Complete User Access to Files and DB
- Email, Instant Message and Telephone Support
- Daily Backups (7 day x 4 week Retention)
- Account Setup and Install of SugarCRM CE
- MySQL Database
- Data Imports Available
- Knowledgeable Support Staff